Chrome Officially Begins Shutting Down Cookies, but Life Finds a Way

Originally posted Jan. 17th, 2024 on Innovid.com

After years of threats, Google finally did it. On January 4, the tech T-Rex began making cookies disappear for good on Google Chrome. 

For those who have a sweet tooth like me, this isn’t news. Google previously announced its intention to start the removal of cookie-based tracking pixels as part of its ongoing Privacy Sandbox initiative last fall. What’s more surprising is for the first time, they actually did it. 

In this first wave, 1% of Chrome users globally will see “tracking protection” enabled in their browser, meaning their third-party cookies will be blocked by default. Sounds tiny, until you realize that’s 30 million users globally. And they’re not stopping there — one could say, “They’re adding more teeth,” outlining that all third-party cookies will be blocked by default for Chrome users later in the year. 

What does this shift mean for advertisers?

Hold onto your butts. Google’s move is a big deal for online advertising. It means that advertisers will start losing some insight into their ad performance and into consumers. They may functionally lose the ability to retarget.

And the size of the audience where this ability will be comprised is big now and will be even bigger in the months to come. The latest data from Statcount accredits ​​64.73% of the worldwide broswer market share to Chrome. Apple’s Safari, which began blocking trackers in 2015, controls 18.56% of the browser market. Together, Google and Apple, account for nearly 85% of the browser market worldwide. 

Navigating between an over-reliance on Jurassic World one-liners and delving into the repercussions for advertisers, let's be clear: this move isn't only about cookies. What we’re really talking about is consumer privacy and the importance of consent. Cookies are like the opening act; the advertising industry is in for more as we try to fix our slip-ups. 

Whether you vibe with Steve Jobs dissing Flash, saying it's a "spaghetti-ball piece of technology with lousy performance and security problems" (yes, surprise, those problems were cookies), or you're digging my Jurassic theme and prefer Ian Malcolm's "They were so preoccupied with whether or not they could, they didn’t stop to think if they should," the point is crystal clear. Any tech snooping on someone's internet moves without a green light of consent is destined for scrutiny over the next few years.

Bottom line: Online advertisers must adjust. But as they say, “Life finds a way.” Ad tech is no different than anything else —trends rise, fall, and recycle. It's the circle of life (sorry, wrong movie). What I mean to say is this: The end of cookies doesn’t mean the end of attribution or analytics as we know it, but it does mean we’re going to have to rely on and improve some old ways of doing things. 

In this looming new paradigm, advertisers must be open to things they thought they left behind, such as extrapolation, media mix modeling, and probabilistic methodologies. 

Why now? 

The industry is speculating that Google is making this move now for a combination of reasons: 

  1. Maybe because the company received a lot of flack over the years for continuously pushing the deadline back.

  2. Maybe because Apple is successfully marketing itself as protecting privacy, messaging which has been deeply anti-Google. Protecting consumer privacy polls well. 

  3. Maybe because Google has recently been under fire for how it collects and uses data, so much so that in the E.U., Google is facing a $2.7 billion fine, and in the U.S., Google is in the midst of an anti-trust trial. Fewer data points shared externally with third parties might reduce the heat on Google.  

How Innovid can help 

Innovid has been steadily developing solutions for the inevitable end of cookies. Cookies have not been a signal we’ve relied on since the launch of our identity-as-infrastructure solution, Innovid Key, back in 2021. 

Brands and advertising agencies working with Innovid will not experience a loss in the ability to deliver their advertising, personalize it, or measure it. What may change, depending on your specific product utilization, is the strategy we propose or the methodology we deploy to achieve your objectives. 

For example, for campaigns where the focus is on consumer relevance,  Innovid recommends using data signals that won't be affected by cookie loss, such as location, weather, or time of day. And for advertisers who still want to use cookies, our decision tree technology assigns tiered priorities to ensure a personalized message is still served — even when there's no match. That way, your audience will always benefit from a relevant approach. 

Elsewhere, for measuring conversions to a client's website or app, Innovid recommends upgrading to our cross-device conversions product for standard conversion analytics, as it uses our Innovid Key framework where cookies aren’t a key ingredient. Even better, clients can opt into InnovidXP, which has never relied on cookies, and offers more advanced insights like reach, frequency, and attribution for converged TV campaigns

What’s next — the IP address? 

Apple killed the cookie within Safari years ago and has since set its sights on another consistent method of tracking users across devices — the IP address. Last year, Apple introduced the iCloud Private Relay and other methods that block the tracking of conversions on Safari browsers. By forcing IP addresses through two separate, secure internet replays, the iCloud Private Relay damages the reliability of using an IP address to identify a single household. Ultimately, this new technology prevents advertisers from making a direct link between your seeing an ad and then visiting a website on Safari. Don’t worry, we’re ready for this. But, the point remains, it would be no surprise to us or anyone if Google followed suit (and it seems likely). After all, much like velociraptors, they do move in herds.  

Learn more about Innovid Key.

Innovid Introduces "Identity Unlocked"

Originally published July 10th, 2024 on Innovid.com

Perhaps no one said it better than Digiday in response to the latest in cookie news. “Google is delaying the end of third-party cookies in its Chrome browser — again. In other unsurprising developments, water remains wet.”

Were we shocked? No. After all, this is the third time Google has delayed the demise of cookies since its original deadline way back in January 2020. 

Regardless of when a cookieless world approaches, the demise of this signal for identity resolution is raising significant questions for advertisers.  

Without cookies, will you be able to execute A/B testing? Deploy a retargeting effort? Or use frequency capping for a campaign? 

The good news is that the capability to identify audiences will not evaporate with the demise of cookies. With Innovid’s unique approach to identity, advertisers like you will still be able to leverage authenticated IDs, first-party data, device IDs, and probabilistic data. 

And as we noted in a previous blog post about Google’s deprecation of cookies, life (aka advertising) finds a way

At Innovid, we've been preparing for the end of cookies for years. (Even though CTV has never relied on cookies and never will.) In 2021, we introduced Innovid Key, our constantly evolving identity infrastructure that enables the entire Innovid platform to help brands ensure they are reaching the right audiences. 

We recently published a new guide, Identity Unlocked: Your Guide to Navigating the Shifting Advertising Ecosystem. This guide outlines our vision for the future of identity and shows how Innovid Key helps advertisers continue to meaningfully connect with their intended audiences online.

Here are five takeaways from Innovid’s Identity Unlocked:

1-Effective advertising depends on identity resolution. 

Much of digital advertising’s rise is the tug-of-war between advertisers’ desire for effectiveness and consumers’ natural and understandable concerns about privacy. Put another way, advertisers need a way to understand if their investment is having an impact, but audiences don’t want to be tracked. 

For brands, identity resolution is essential for executing these important advertising motions:

  • Retargeting

  • Measuring outcomes

  • Determining reach and frequency

  • Personalizing creative

  • Sequencing ad messages

  • A/B testing

Now, as the cookieless future looms, alternative ways of identity resolution are stepping to the forefront. 

2-There will be no single identity solution; interoperability will be essential. 

At Innovid, we believe a single identity framework or ID on its own is useless. The ecosystem is full of IDs, each of which works in its own respective silo. The future of identity resolution will be built around integrating with the continuously evolving identity ecosystem. 

We have built Innovid Key to be interoperable with any identity solution. Innovid Key ensures accuracy and persistence across devices, IP addresses, and cookies, and our platform integrates seamlessly with both first- and third-party solutions. We currently work with Liveramp ATS, and we are committed to interoperability with other first-party identifiers such as Epsilon, UID 2.0, Transunion, Horizon Media Blu.ID, and Neustar. 

3-Authentication outdoes estimation.

At Innovid, we deploy a “waterfall” approach to identity resolution. By mapping proprietary data alongside first- and third-party identifiers in a centralized hub, Innovid Key prioritizes high-quality data signals —with authenticated IDs, such as email addresses and phone numbers at the top — to ensure advertisers can effectively deliver, measure, and optimize their campaigns.

4-Identity is built on data. 

Identity is about data, and Innovid has an astounding amount of data. We serve over 1 billion impressions daily, generating over 6 billion data points every 24 hours. Our data is as reliable as it gets, because it’s MRC-accredited ad-serving data across desktop, mobile, and CTV. Our vantage point as an ad server is also a plus, because the digital universe is full of blind spots. DSPs can’t see direct buys, nor can SSPs (and they are also blind to other SSPs). Similarly, publishers can only see what happens in their own footprint. The only entity in the advertising ecosystem that sees everything — every impression on every publisher, on every platform, on every device, in every household — is the buy-side ad server.

5-Innovid Key helps advertisers reach and engage their audiences. 

Innovid Key helps advertisers continue to take full advantage of what digital marketing offers. Innovid Key enables brands to:

  • Track the path to conversion.

  • Tailor messaging to the audience.

  • Gauge the performance of messaging, including outcomes generated and frequency achieved. 

  • Enable optimization of their campaigns.

Identity will remain crucial for the healthy functioning of the digital advertising ecosystem, both online and via CTV. Innovid Key is vital for brands that rely on accurate identity resolution to power their marketing. 

Innovid Key is forward-thinking and future-proofed, and this may be its most considerable insight and most significant advantage. Because our approach doesn’t rely on a single signal, partner, or strategy, you won’t have to scrap your approach when identity resolution shifts again (which it will).  

Download the guide. 

Google and Cookies: The Saga Continues, But Not In The Way You Expected

Originally published Jul. 23, 2024 on Innovid.com

In the wake of a relatively quiet news cycle over the weekend (not), Google made waves by announcing on Monday a significant shift in strategy: they're no longer phasing out third-party cookies in their Chrome browser as previously planned. 

This decision marks a pivotal moment for digital marketers and advertisers who have been navigating the evolving landscape of online privacy and data regulation. 

Or does it? 

For years, marketers have been diligently preparing for a cookieless future, spurred on by the EU’s GDPR practices, waning coverage of cookies, and Apple’s effective privacy-focused strategy. Apple’s Safari browser has not supported third-party cookies since 2017, and it nonetheless commands almost 18% of global browser traffic and 32% in the United States. Those stats show that Apple’s privacy standard has reach, and we’ve seen many other publishers and platforms mirroring the company’s approach to cookies. 

Reality Check

Make no mistake, Google is still team #nocookies, but somewhere along the way, they’ve realized something we all learn the hard way once (or twice) in our lives: for an idea to really stick, you have to make people believe it was their own. This is precisely what they’re going to do. Instead of removing cookies by force, they’ll give individual users the power to control their cookie settings within Chrome. 

Sound familiar? It should. This is the strategy Apple used when it launched its App Tracking Transparency initiative. The result? 96% of app users presented with the prompt “Ask App Not To Track” opted out. A 2022 survey of internet users in Germany was less bleak: 49% said they opted to deny the storage of cookies or adjusted the scope of the cookie storage, depending on the website, according to Statista.  

Most interestingly, Google didn’t share explicit plans for enabling users to opt out. They could share an update in Chrome that says, “We’ve disabled cookies on your behalf. To reenable, go to settings and click allow.” That’s extreme, but not out of the realm of possibility. It’s more likely to issue a one-off prompt with some sort of privacy-focused message. And as we’ve seen time and again, the language used when prompting for consent is extremely important

Future of Privacy Sandbox

Despite the stay of execution order for third-party cookies, Google remains committed to developing and improving its Privacy Sandbox. Google says this suite of privacy-preserving technologies aims to reconcile the need for targeted advertising with user privacy concerns. However, reception to the Privacy Sandbox has been mixed. While partners like Innovid are leaning in and currently actively testing it, enthusiasm for its efficacy or impact on digital advertising practices has been muted.

Motivations & Reactions

It’s probable that antitrust concerns also played a role in Google's decision-making process. Recent lawsuits and regulatory scrutiny have highlighted how Google's decisions regarding third-party cookies could potentially be viewed as anti-competitive, leveraging its dominant position to influence digital advertising practices.

The reaction from industry players is varied. Identity, media, and strategy providers who rely on cookies for digital onboarding and identity resolution may be breathing a sigh of relief in the short term, as cookies are still an important piece of their offerings today.

On the other hand, advertisers and publishers will likely find themselves grappling with continued uncertainty. Given the upheaval of the years of delays, the question of trust has come into play. Will Google change its stance again? And if not, when can brands, advertising agencies, media providers, and tech vendors expect Chrome updates that reflect these changes? 

Innovid's Perspective 

Despite Google’s backtracking on cookie deprecation, any preparations you have made for cookie loss have not been in vain. Those efforts should definitely not be abandoned. While Google's pivot may provide a temporary reprieve for some, the journey toward a more privacy-centric digital ecosystem is far from over. 

Innovid still firmly believes that the way forward for identity management is not by working with or building one solution to rule them all but by instead integrating with and enhancing the continuously evolving identity ecosystem. Any strategy beholden to a single signal, partner, or strategy will fail in the long run. 

Innovid Key, our constantly evolving identity infrastructure, enables the entire Innovid platform to help brands ensure they are reaching the right audiences. With Innovid’s unique approach to identity, Innovid Key enables advertisers to leverage authenticated IDs, first-party data, device IDs, and probabilistic data.  

Innovid Key is forward-thinking and future-proofed, and this may be its most considerable insight and most significant advantage. With our approach, when identity resolution shifts again (which, if history has taught us anything, it will), you won’t have to scrap your whole strategy.  

We recently published a new guide, Identity Unlocked: Your Guide to Navigating the Shifting Advertising Ecosystem. This guide outlines our vision for the future of identity and shows how Innovid Key helps advertisers continue to meaningfully connect with their intended audiences online.

Download the guide.

Apple, Attribution, & InnovidXP: How Innovid is Responding to Recent Privacy Enhancements

Originally posted on Innovid.com in March 2023

Unless you've been living off the grid for the last couple of years (and I can't say I blame you), you've likely heard more than your fair share of buzz around Apple’s privacy stance. Presented in gorgeously told and produced video spots, Apple seeks to put the consumer directly in charge of what they share, and with whom. Whether you like its approach to consumer privacy or take a more negative stance on its strategy, there’s no debate that it’s caused a massive shakeup in the attribution industry. 

First, a Little Background

Since 2015, Apple has been rolling out features to block cookies and other signals used by advertisers to track performance and optimize targeting strategies. No matter your stance, the changes have put a damper on deterministic data hardliners – forcing them to reconsider other approaches. And as industry-wide changes from Apple and other players continue to chip away at the availability of data, we’ve started to see “old reliables,” like media mix modeling, come back in vogue. You could say everything old is new again. But for what it’s worth, I believe this may be a healthy reset. Going too deep into perfect often comes at the cost of good. 

Apple's Recent Privacy Enhancements Explained

The most recent enhancement includes Apple iCloud Private Relay and other methods that block the industry’s ability to track conversions happening on Safari browsers across desktop/laptops and mobile devices. Specifically, iCloud Privacy Relay forces IP addresses through two separate, secure internet relays, condensing many different web visitors into fewer Apple-defined IP addresses, which in turn impedes the reliability of using an IP address as a proxy for identifying a single household. These changes directly impact the accuracy of advertisers' attribution results by reducing the number of site visits and conversions that can be tied to an ad impression. 

Put simply, advertisers can no longer execute a direct link between you seeing an ad and then going to a website on Safari. Bummer for those of us who hate seeing ads for things we already bought, but I digress.

Signal Depreciation Is Here To Stay

The reality is, these latest changes aren’t the end of the road. There is absolutely no doubt that privacy will continue to be an evolving topic, both within our day-to-day consumer lives and within the technology and media ecosystems. And, as companies like Apple and others implement new privacy features, we will see such data loss impact the attribution approach and accuracy of every player within the measurement ecosystem.

How InnovidXP is Evolving its Attribution Approach 

So, how is Innovid adapting to this new reality? Over the past two quarters, our team has been closely monitoring the rolling impact these changes have had across markets, advertisers, and partners, and proactively planning enhancements to account for IP obfuscation. In the coming weeks, we will be rolling out new methodology enhancements that reduce the dependency on IPs and apply new modeling techniques that account for drop-off. Specifically, we will use a 1st party cookie placed by our web tag as our new primary identifier, allowing different users bundled into the same IP to be more readily separated. Impacted clients can expect a proactive alert via email as to the improvements they will see in their results. Our goal is to have all clients transitioned to the new methodology by the end of Q2’23. 

We know the mere mention of a methodology change can have some people scrambling, but it is our firm belief that this change is 100% necessary to ensure the continued accuracy of our attribution reporting. The reality is, protecting consumer privacy is paramount, and we can’t let perfect come at the cost of good. 

If you’re interested in learning more about InnovidXP measurement, head on over to innovid.com/solutions/advertising-measurement/.

How to improve sales team training sessions

Originally published on Product Marketing Alliance on May 27 2021.

Converting a prospect into a customer isn’t straightforward. If you talk to any product manager, they’ll tell you that early adopters are pivotal to future product development. This is true, but not in the way you may think.

Early adopters are assumed to be end-users of the product, but in reality, an early adopter is anyone who you can get to buy into your product, and as such, the first sale happens well before you hit the market.

The real first? It’s the one you make to the sales team. Without their buy-in, your product will die and feedback-less, no matter how hard you push it.

Sales training is one of the most nerve-wracking but rewarding things you can do as a product marketing professional. It’s your chance to set the product and product manager up for success, push positioning to drive future development in the direction you think it should go, and of course, directly impact revenue potential.

But given agile development cycles and tech debt realities, it’s also a fine line. Nothing kills a product release faster than over education, and nothing kills an external client sale faster than under education. There’s a line with every release and finding it isn’t always easy. Fortunately, there are some rules that you can follow to ensure your first sale is as successful as it can be.

In this article, I’ll be covering:

Tips for hosting live demos

Powerpoint is a great tool for getting your point across, but the point isn’t the same as the product (unless you work for Microsoft).

As a product marketer, you should be able to demonstrate the product in detail, and you need to push your sales team to do the same. The best way to do this is by directly prompting it, you can and should insert “live demo” transition slides into sales narratives.

As you walk through the product, hit on the main points you want the sales team to understand, and also tell them where it’s easy to get tripped up. Got a sales team with varying levels of experience? Great, so does everyone.

Raise the bar, don’t go to the lowest common denominator. Encourage them to pitch it to each other, continuously, not just during the initial product training. This way they can share what resonated in the room with their unique clients, and get stronger, collectively.

How to communicate with empathy and understanding

The universal truth is that most salespeople are stressed. In many cases, the majority burden of revenue falls squarely on their shoulders. The expectation for a seller is that they know their clients front to back, but is that the reality? Not really. It’s your job to understand this and empathize with it.

When you’re explaining positioning, it’s not enough to explain how it maps to their clients, you also need to explain how it stands up against the competitors their clients are also getting pitched by. When you walk through a product’s value proposition - don’t just read it, explain it.

Explain how the use of this word is a hit on this competitor, or how you avoided this phrase because it’s overplayed. Doing so does two things. First, reading to someone doesn’t drive any mental retention. Second, explaining ‘the why’ instills confidence in the team that this message is the best possible one because you’ve thought through all the ways it could fail.

Don’t sleep on discovery

Sellers want to have all the answers, and so that’s where the focus lands when it comes to training them, but the best sellers out there aren’t the ones who answer questions, they’re the ones to ask them.

Providing a robust list of client discovery questions to them upfront allows them to have a two-way dialogue with their client, without going off the rails.

Listening is critical, and the answers their clients provide will make it a million times easier to zero in on which product proof points to hit home, with the goal of getting to no, or in a perfect world, yes, even faster.

But discovery questions also have an added benefit - the questions your sales team asks their client will ultimately drive the client response. The quickest and easiest way to impact the product roadmap? Drive a client to share the same piece of feedback you gave during GTM.

How to position product features effectively

“Oh, nice! The button is green,” said no one ever. The job of a product marketer isn’t to dive into product features, it’s to explain the value behind them. A green button has no value on its own, but if you explain why it’s important that it’s green (the color of life, renewal, nature, and energy) now the sales team is seeing the value behind something benign.

This small adjustment will translate into how they pitch the product, even if you don’t write this exact language into their talk track or materials.

How to demonstrate product value

As a former salesperson myself, I can’t tell you how many sales training sessions I’ve sat through where I’m asked to do something (likely another Salesforce update) and I’m told why I need to do it, but not why it matters to me.

Falling back on the old adage of “because there’s money to be made” is lazy. Instead, dig into the problems their clients face, explain their pain, and how your solution solves it. Make them realize they have the opportunity to be their client’s savor (or time-saver, same difference).

Better yet? Get personal. Explain to them the exact benefits of selling the solution you’re pitching to them. Try things like “twenty of the twenty-five alpha clients we turned this product on haven't turned it off in six months,” or “if you sell just two of these deals, the majority of you will be eighty-percent to goal for the quarter.”

Simply said? Put on your sales strategy hat and get down into the weeds with them.

Encourage authenticity

If you want to promote an authentic work culture, then you need to be authentic yourself.

Pitching the new sales narrative to the sales organization? By all means, use the talk track, but go off script here and there. Tell jokes, insert personal anecdotes, explain the why behind the flow, give them pointers on the best place to ask questions and the places where they should expect to get them.

In short: the more human and likable you are, the more your sales team will buy into what you’re saying; authenticity and confidence are contagious.

How to summarize key takeaways

Admit it, you’re distracted. Emails are flying around, Slack pings constantly going off, and constantly expanding to-dos both at home and at work. This is your reality. Now, why do you think your sales team is any different? They’re not. So when you set up an hour-long training, don’t expect them to be hanging on your every word.

Instead, throw in a 411 slide - a slide that says: if you take nothing else away from this presentation - take away this. Struggling to hit on all the product points in one slide? Think about your audience - it’s sales - what do they care about? Positioning, proof points, pricing, and pitfalls. Everything else is just gravy.

Tips for closing the deal

Now, I could wax poetic about the value of clear market segmentation, buyer personas, and how to create solid sales to product feedback loops, but at the end of the day, your sales team wants one thing: the sale.

There are a million and one things you could do to support them on their journey to a goal: but don’t. I know it sounds slightly counterintuitive but the more you flood your team with positioning, documentation, materials, education, segmentation, the harder and harder it seems to close the deal. They’re going to look at the laundry list of things and go “woof, this seems complicated…” and that is the last thing you want.

Ask yourself one simple question when you’re setting up a training: what would I need if I was going to pitch this solo? And then do only those things. Don’t trust your instincts yet? That’s okay - start by starting - and make friends with some smart sellers who you can lean on to gut check you along the way.

Instead of doing it all, look at your product’s market maturity and use that to dictate which tactics make the most sense. A mature product solution that has been in the market for years in various forms across multiple competitors? Most likely doesn’t need a 101 narrative or super detailed buyer personas, what you need is a “why us vs. them” pitch.

A bleeding-edge innovation that hasn’t even scratched the surface of entry? Prioritize creating detailed discovery questions over-designed marketing materials, and let those feedback loops define your product value propositions and buyer personas. You don’t have to do it all, and you shouldn’t. Provide appropriate sales enablement tools your team needs to get out there, and then let them do what they do best: sell.

Lastly, I said up front that these were rules, but the reality is, they’re more like guidelines. Does my team perfectly follow this framework for every product release? No. Do we aspire to? Absolutely.

Just the other day I was talking to a seller about retiring a resource we had enabled our sales organization with for years. It had grown too unwieldy, and my gut instinct was to cut the cord. Her response was lightning quick, “Kill it, and don’t worry about the backlash. The only constant in this crazy industry is change.” In other words, your products will evolve, and so will your approach, and that’s exactly right.

What's Up with Invalid Ad Traffic?

Originally published on Innovid.com on Aug. 08, 2022.

Do you remember the 2017 Oscars fiasco, or, as some refer to it, “envelopegate?” In case you don’t, I’ll jog your memory. Warren Beatty and Faye Dunaway were announcing the winner for “Best Picture.” Alas, they received the wrong envelope and announced La La Land, rather than the real winner, Moonlight. If you were watching in real time, there’s a good chance the looks of extreme discomfort are seared into your memory. 

What made that moment so unforgettable? Largely, the massive letdown the cast and crew felt. And we’ve all had that experience, albeit to a lesser extent (I hope). 

How does this relate to digital advertising? If you’ve ever run a big ad campaign with seemingly stellar performance only to find out that your ad traffic is mainly invalid–then you know that breed of disappointment. The one where all of your hard work may not have paid off, after all. 

For newcomers to the space, you’re probably wondering what the heck invalid traffic even is. And anyone could probably use an in-depth refresher.

So without further ado, let’s decode it!

What is invalid ad traffic?

Invalid ad traffic is the term for advertising impressions that come from bots or other types of nonhuman traffic. It signifies activity that is NOT from a person with real interest. The term encompasses both intentionally fraudulent traffic and accidental clicks.

Even when invalid ad traffic doesn’t threaten security, it’s still a big problem for advertisers relying heavily on their performance data for strategic and creative decisioning. Why? Because it can artificially inflate an advertiser’s cost and/or a publisher’s earnings.

What are the types?

As iterated earlier, invalid traffic can be either malicious or non-malicious. That’s why there are 2 broad categories, as defined below. 

General Invalid Traffic (GIVT) refers to traffic created by known industry crawlers and bots. This type can be easier to identify because there’s often unusual behavior tied to it. For instance, it may look like a user closing and opening a website window every 15 seconds for hours on end. Often, GIVT is found through routine methods of filtration. 

Typical GIVT types include: 

  • Known industry bots and web crawlers (benign sources) 

  • Data centers 

  • Engine crawlers 

  • Proxy traffic via a virtual private network (VPN)

This is an area where having a third-party ad serving partner like Innovid really comes in handy / We have an automatic filter that eliminates GIVT from our impression count.

Sophisticated Invalid Traffic (SIVT) refers to the malicious types of invalid traffic. Meaning, illegal media operators who purposefully capitalize on the advertiser’s contribution or steal from genuine media. Such measures qualify as “ad fraud.” And SIVT is much more damaging than GIVT because advertisers are compelled to take immediate action. 

A few common types of SIVT include: 

  • Adware, malware, spiders, and bots that imitate real human traffic 

  • Hijacked devices and sessions and/or ad tags and creative elements 

  • Invalid proxy traffic 

  • Cookie manipulation (stuffing, stacking, and harvesting) 

  • Forged incentivized promotional traffic 

  • Falsified location data 

  • Manipulation to analytics via bots 

What can I do to prevent it?

Fortunately, and unlike the cast of La La Land, you have control here. There are several effective methods to ward off invalid ad traffic that you can start implementing now. 

Here are some of the biggies. 

Exclusively partner with trusted, well-regarded solutions

As a first best practice, make sure your ad networks and directory sites are of high quality and are well-trusted–this can be a pitfall for both advertisers and publishers. The best way to accomplish this is ensuring your media buying sources are trustworthy and auto filtering most of this for you. If they aren’t actively filtering themselves, ensure they’re willing to accept brand safety partner pixels to run across their inventory.

Take a closer look at your ad traffic and visitors 

Uncovering the truth often entails a bit of digging–that’s certainly the case for ad campaigns. In your traffic reports, segment by custom channels, locations, device usage, ad units, and/or URL channels. With that information, you can better determine variances in traffic sources or implementation. Ultimately, this reveals whether or not something is afoot. 

As a good rule of thumb, adpushup suggests that any visit lasting less than 1 second and users scrolling past at least 10% of page depth are red flags indicating bot traffic. But there are also partners with great reputations who you can enlist to do this. In fact, Innovid partners with many of these. 

Ensure you’re 100% confident in your ad implementations 

Custom implementations may warp an ad request. As such, be sure that your ad implementation adheres to the policies of your ad server and is free of programming errors. 

It’s also worth checking an ad across browsers, channels, etc. to ensure that ads are running smoothly.

Resist the urge to click your ad 

Yes, you should check your ad–but don’t click it! Clicking on your ad when it’s running is a terrible way to test it. In fact, doing so can have negative consequences.

Even with filters set to disregard those clicks, your earnings or an advertiser’s cost are still vulnerable to being inflated. The same goes for having a friend, coworker, or family member clicking on your ad. 

Don’t get tricky with your ad placement 

An accidental click isn’t desirable. Still, many strategically place ads to incite accidental clicks. It may look like ad tags overlapping content or tucked behind page elements.

This practice is actually considered ad fraud. Plus, it leads to high levels of invalid ad traffic. Instead, opt for a clear user experience. 

Don’t buy your traffic 

Buying traffic is a pretty bad practice in itself. For one, when your subscription ends, your traffic will plummet. Likewise, these suppliers are mainly “click farms” that don’t provide any true engagement. 

What's Innovid got to do with it?

Not to brag (but definitely to toot our own horn) Innovid is fully-equipped to ward off invalid ad traffic thanks to built-in filtering of GIVT and our partnerships with IAS, Moat, and DV. These automated integrations cover display, video and CTV, enabling real-time ad verification and ad blocking while reducing speed to market vs. manual solutions. 

Final thoughts

Invalid ad traffic often goes beyond disappointment. It can be damaging to your brand and publishers, and at times, can even put you in the crossfires of an illegal practice. While avoiding it is not always a guarantee, there are certainly measures you can take to avoid it. 

Beyond the list above, it helps to have a trusted and sophisticated ad server that you can rely on. Sounds a lot like Innovid, if you ask us. 

Innovid Adds Audio Ad Server to Offering

Originally published on Innovid.com on Jun. 15, 2021.

Let me start by saying something extremely controversial for someone living in Los Angeles: I miss my commute. Do I love being stuck in traffic for an hour each morning and night? No. Getting honked at for not going 15 mph over the speed limit? Absolutely not. But that doesn’t change the simple truth that commuting provides me time free from the expectation of multitasking. 

It’s the perfect slot to get caught up on local news via radio, listen to an album release on Spotify or check out a new podcast episode. Globally, people aren’t commuting as much right now, and therefore the assumption is that they aren’t consuming as much audio. But the truth is much more interesting: Audio listening hasn’t declined, it’s evolved. I’ll explain. 

An audio consumption shift, not decline

Now that I’m spending more (see: all) my time at home, I find my audio consumption hasn’t actually decreased at all, it’s just shifted. Instead of listening to traditional AM/FM radio in the car, now I listen digitally as I play with my dog, go for walks, make dinner, clean the house and garden. 

And I’m not alone  - according to Comscore, U.S. households increased their average daily audio streaming consumption by almost a full hour between Jan and June 2020. In total, nearly 1.5 billion global consumers are projected to listen to digital audio formats like podcasts and streaming music at least once a month in 2021. And while eMarketer expects time with audio to decrease, the change year-over-year from 2021–2022 is actually quite small, averaging only 3 seconds. 

How is Innovid adapting? Our new audio ad server feature

We are excited to announce that Innovid has expanded our omni-channel advertising and analytics offering to include the delivery and measurement of digital audio. This expansion allows marketers to connect with their audiences across the entire advertising ecosystem through a single integrated platform.

“The world's largest advertisers are actively seeking streamlined, independent solutions to consolidate their advertising technology to reach audiences efficiently and at scale,” said Zvika Netter, CEO and co-founder of Innovid. “As a truly independent, trusted platform, Innovid is continuously innovating, expanding our omni-channel offerings to enable brands to personalize, deliver and measure ads across the entire advertising ecosystem. Audio is the latest addition to our growing omni-channel capabilities.”

Final thoughts on the new audio ad server

wAs the programmatic buying of digital audio increases — eMarketer projects 1 in 5 of all audio ads to be transacted programmatically by 2022 — Innovid enables brands to lean in even more confidently, knowing they have a trusted, media-independent source of truth within Innovid’s reporting of this fast-growing channel.

Making The Case: A Marketer’s POV on Cookie Consent

Originally published on Innovid.com on Mar. 02, 2021.

Yesterday I had the pleasure of contacting my internet service provider’s technical support team to resolve a slower than normal connection. I had just set up my new modem, but Hulu still wouldn’t load, so I asked if it could be my WiFi router. I expected a sales pitch on renting one from them, what I got was the following: 

Technical Support: That might be the issue, yes. You can either buy a new one or rent one from us. But I would say - if you buy one, it’s going to be super annoying for you because you’re going to have to set up a separate account directly through them vs. us.

Me: Hmm… so they can help me troubleshoot if this happens again?

Technical Support: No, they’ll have you call us. It’s so they can collect data on you. Everyone else wants a piece of the data pie, you can’t escape it. Which is why I’m happy to hear you say you’re calling from an iPhone. Apple is the only one who gets this - they’re the only one on the consumer’s side.

Me: *dumbfounded* Uh… okay. I’ll look into that.

What blew my mind wasn’t what he said. It was that he said it. Sure, he’s Technical Support at a major ISP provider, but he’s not in ad tech, he isn’t living and breathing news around the current identity crisis our industry is going through. He’s not subscribed to Adweek’s weekly newsletters. And it got me thinking… 

Apple is winning on privacy with everyday consumers for one simple reason: they’re doing what they do best. They’re speaking directly to them. In one word: they’re marketing.

Over the past year, I have been accosted with thousands - if not millions - of website pop-ups asking if I’ll allow cookie dropping on their site. This has happened both on desktop, and even more annoyingly, on my iPhone within Safari (where no cookies exist, full stop). The messaging is nearly always the same: “We use cookies to improve and personalize your advertising experience on this site. Will you allow cookies?”

First of all - Who wrote this?! I’m one of those weirdos who loves the digital advertising industry to my core - loves the concept of personalization - and even I don’t want to click allow. Personalize my experience? Meaning you’re going to stalk me around the internet with products I didn’t purchase or articles I didn’t click? No thanks, recipe website, I’m good. Just tell me how long to cook the chicken. 

My POV? These messages are in dire need of a marketer. They’re myopically focused on what clicking allows them to do (or not do), and they fail to show any value - either click or don’t click - to their consumers. 

Let’s try something else:

Hate website paywalls? Us too. The cookie-enabled advertising on this site allows us to provide this (and so much more!) content to you, free of charge. Also, it helps us understand what ads you might actually find helpful (vs. super annoying) from our advertising partners. Will you allow cookies on your browser?

Okay, it’s not perfect - but it’s a stab. It explains the why behind the thing, not just the what of the thing and how it works. It’s a golden circle (if you don’t know what that is, now you know).

All of this is to say: as marketers in the digital advertising industry, we have got to do better if we want to continue enjoying the foundational benefits (like understanding our reach, frequency, relevance, and ROI) that this industry is built on. Don’t get me wrong - I am all for the enviable heat death of the cookie - we’ve had a band-aid solution on that one for way too long - but cookies aren’t and won’t be the last thing we fight to keep. The conversation we’re having shouldn’t be: is opt-in or opt-out better? The conversation needs to be what message is going to convey the value of what we’re asking?

I say this daily, but somehow it seems to always fit: we need to start with the why. And that why needs to focus on the consumer, not on us.

Top 3 Identity Resolution Takeaways from Innovid and the ANA

Originally published on Innovid.com on Sep. 23, 2021.

The identity landscape is rapidly shifting: solutions appear and disappear, privacy regulations are intensifying, and cookie deprecation is looming. To help marketers make sense of the chaos, we partnered with the Association of National Advertisers (ANA) on a virtual half-day conference, featuring a special appearance by Disney Streaming’s Jesse Laskaris, focused on the future of identity resolution. In a span of four hours, we covered topics ranging from global consumer privacy concerns to state-by-state privacy legislation to the importance of marketing science. Here are some of our key takeaways from the day:

We need to move from tracking by default to privacy by default. 

Let’s admit it: our industry will never move towards eliminating data altogether. The way forward with identity resolution will require tough conversations about what data collection and storage should look like, how to respect consumer concerns along the way, and how to take every step with privacy in mind. While some in the industry are leaning on nefarious practices like fingerprinting as a substitute for cookies and IP addresses, it’s important not to be enticed by these quick, short-term fixes — that’s how we ended up where we are now, with privacy legislations cropping up state by state, country by country. Work only with partners who put privacy (and, by default, consumers) first. 

“We’re going to move from tracking by default to privacy by default, from collecting everything then figuring out what exactly to do with all of it to only collecting the things that are needed.” - Tal Chalozin, Co-Founder & CTO, Innovid

Look across your organization for synergy strategies.

There’s a lot within an organization — particularly an iconic, wide-reaching one like Disney — that can be leveraged synergistically. Questions Disney Streaming’s Jesse Laskaris often asks himself are: How can Disney Parks help sell more subscriptions for Disney+? How can Disney Streaming sell more merchandise?

“There’s a lot of opportunity for marketing, data, and technology to really power the customer experience.” - Jesse Laskaris, Global Director of Performance Marketing Data, Operations, and Technology at Disney Streaming Services

There won’t be a one-solution-to-rule-them-all approach to identity resolution. 

While it’d be ideal to have one solution that would resolve identity across every channel and device, the reality is that the rapidly-changing advertising landscape will never settle on one. Solutions have sprung up from every corner of the ecosystem, from ad tech to media providers to browsers and more. “Our media plan is still too disjointed to have a legitimate identity strategy,” said Laskaris, “For us, it’s a channel by channel, partner by partner decision of the composition of audience data and how we use it. It’s just so dispersed still.” 

As we move forward in this deeply complex space — and consumers become increasingly protective of their digital identities — it’s crucial to adopt an identity resolution approach that is interoperable, transparent, and privacy-compliant. 

Learn more about Innovid’s forward-thinking approach to identity resolution, Innovid Key, or contact our team here

The Best Things We Binged in 2020

Originally Posted on Innovid.com on Jan. 26, 2021.

Well, folks, we made it to the start of 2021. If you’re like me, you’re probably looking around going: Great. Now what? Another night of takeout? Boring. Another at-home workout? Snore. And don’t get me started on those little afternoon walks. 

I saw a tweet the other day that perfectly encapsulated how I think everyone in marketing is feeling right now: 

“Another day of staring at the big screen while scrolling through my little screen so as to reward myself for staring at the medium screen all week”

Pretty much the only thing we have going for us is the amount of content that was released this past year. Good, bad, or deliciously both, binge-watching/listening has split up the months for me in a way that nothing else has. April? Oh, that was the Tiger King Month. July? DUH - Hamilton. Christmas? Bridgerton. So I thought it might be fun to round out the year with a little look back - to the best the Innovid Marketing Team binged in 2020. 

Laura: Hi Sara! What's the best thing you binged?

Sara: Definitely The Mandalorian, Season 2. It's such a good show I don't even mind the week over week releases, which gave me something to look forward to in a year of well - nothing to look forward to. Don't sleep on the Behind The Scenes either! The technology of how they filmed the show blew me away.

Laura: Yeah! I thought their use of LED screens to project the backgrounds and then using game engine technology was INCREDIBLE. Did you have a guilty pleasure watch? 

Sara: Definitely Virgin River. It was the only show that my boyfriend refused to watch with me, but I loved it. 

Laura: What about you Simeon, did you watch Virgin River? 

Simeon: Oh god, I bet my girlfriend did but I ducked out of that one thankfully.... I did, however, get really into the podcast Levar Burton Reads. It’s like reading rainbow, but for adults. I would list my favorite episode but then I’d have to pick a favorite and that’s not possible. If you’re looking for a longer one though, he did one on Kurt Vonnegut called “The Foster Portfolio.” Not a bad place to start. 

Laura: Given it’s my namesake, I’m binging that fo sho. 

Laura: Okay Hilary. You’re the parent of this bunch - what did you pray your kids would go to bed early for? 

Hilary: Hands down Schitt$ Creek. I couldn’t stop watching - each episode was so good! I was late to the party initially but then became addicted. 

Laura: OMG yes, I don’t know how I missed it but it’s a show that makes me wish you could stream directly into your brain. 

Kevin: Schitt$ Creek is one of my favorite shows of all time. I can’t decide if my biggest binge of 2020 is really something I’d recommend but my fiancé decided to rewatch ALL of Real Housewives of New York, so I joined in on it. Gotta say, didn’t hate it. And I’m pretty sure Dorinda is my spirit animal. 

Laura: What about you Stephan? What’s the best thing you watched?

Stephan: Nothing comes directly to mind. I did just finish WW84 - and it was, well, different.

Laura: Yeah… I have a weird theory that WW84 was Hollywood’s ploy to reset the universe. Given that CATS was released around Christmas in 2019 and led to the inevitable downfall that was 2020, only another GCI Cheetah could close the rift and get us back on track. 

Stephan: You’re right, that’s a weird theory. 

Laura: Yeah… here’s to hoping I’m right though, right? 

What about you? What’s the best and worst thing you binged this year? Let us know on Twitter: https://twitter.com/innovid

QR Code Advertising: The Comeback Kid of 2020 Tech

Originally posted on Innovid.com on Nov. 16, 2020.

Imagine. It’s the year 2011. The iPhone 4s has just premiered at a lower price point with some vibrant new colors. Rebecca Black’s breakout song “Friday” plays on a loop in every store. All across the country - creative teams are trying to fit QR code advertising into every square inch of their campaign - from bus stops to billboards to print ads. 

The idea behind QR codes, the ability to directly scan and track conversions to a product or website, was great in theory. However, the technology was ahead of consumer behavior and had two major issues:

  • The first? QR codes made the assumption that the average citizen would have their phone readily accessible at all times. Today? Sure, no brainer, it goes with me everywhere. 2011? I think it’s maybe in my purse, my car, might have left it plugged into the charger? 

  • The second flaw - It assumed everyone had a QR code reader app, knew how to use it, and could pull it up fast enough to scan a QR code as it flew by on a bus. This, of course, was not the case. Subsequent iOS updates have made the user experience significantly easier - all one has to do is open their camera app and point. Marketing magic only imagined back in 2011.

Where are QR codes now?

These days QR codes are popping up everywhere, in large part due to the COVID-19 pandemic according to Forbes. Their ease, simplicity, and no contact by design utility is driving adoption at restaurants in the place of menus, at checkouts in the place of keypads, and on the big screen during primetime driving sales of NBA Playoffs merchandise.

While we still have a few months to go (aka Ms. Black - if you’re reading this, the clock is ticking) it’s safe to say QR codes are the hottest comeback kid of 2020. And it’s no surprise that what happens in life - is mirrored in advertising. When we dive into our proprietary data around the adoption of the Interactive CTV QR code feature at Innovid, a clear pre- and post-pandemic narrative emerges. 

QR code adoption in Q1 was light with only a handful of advertisers running the format. However, in the following quarter, Innovid recorded a 62 percent increase in impressions as well as a 160 percent increase in adoption of advertisers leveraging the format. Which just makes sense. With people stuck at home watching TV, scrolling through their phones, combined with the fact that we’re being trained to scan QR codes everywhere else, why not on our TV? 

QR code impressions skyrocketed in Q3, gaining a 130 percent increase from the previous quarter and it shows no signs of stopping. October has followed this trend of high adoption, delivering 32% of all Q3 2020 impressions which indicates that QR codes are here to stay. 

The near-future of QR codes

Overall, this has resulted in an impressive QR code engagement, with an average QR code scan click rate of 0.02 percent. For those from the display side of the house, the number is going to underwhelm, but think of it this way: This is some of the first data we are able to grasp that directly ties a connected TV commercial to a site side conversion. Moreover, think about what it requires your audience to do - pull up their camera app, scan the QR, click on a link. This action is not accidental, it’s intentional. And the value of driving intention, well, that’s infinite. 

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